We want you to be 100% satisfied with your purchase.
We accept returns on items in their original condition (excluding Sales items). Items must be sent back to us within 30 days of their arrival, with all tags and original packaging included. If an item is returned without the original packaging a 10% restocking fee will be charged. Damaged or used merchandise is not eligible for return. The customer is responsible for the cost of return shipping. Refund for your returned item is refunded minus the cost of shipping.
If any imperfection or missing items is discovered upon receipt of the bag, please contact support within the first 14-days for an exchange.
To process your return, please contact at firstname.lastname@example.org