Shipping

Returns

Orders

Gift Card

You can purchase a gift card via this link. You’ll need to select the amount you would like to put on the gift card and follow the prompts to complete your purchase. Your gift card will be emailed to the selected recipient within 24 hours of purchase. Gift cards cannot be combined with any promo code and cannot be purchased with a merchandise credit.

Yes! Your Thea Thea Gift Card can be used for either in store or online purchases.

For a purchase made with a gift card, we can only refund to a Thea Thea Gift Card. If you partially paid with a credit card or Paypal along with your Gift Card, we can refund up to the amount paid via Paypal or a credit card. The rest will be in a Thea Thea Gift Card.

You can check the balance of your gift card or merchandise credit at this link.

Afterpay

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

Please note that all items in your shopping bag must be eligible for Installments by Afterpay. Pre-orer items are not eligible for AfterPay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Yes, transaction value limits of $2000 apply to purchases made on theatheala.com using Installments by Afterpay.

Afterpay is not available on purchases of gift cards or items on pre-order. If you are purchasing gift cards and/or pre-order items along with Afterpay eligible products, you will need to place two separate orders.

If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

If you would like to know more about Afterpay, visit the Afterpay website for a comprehensive list of FAQs, terms, purchase payment agreement as well as Afterpay’s Privacy Policy. If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.

Contact

We’d love to hear from you! Connect with us by email at info@theatheala.com

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